Frequently Asked Questions

Welcome to our FAQ hub! Whether you're booking window cleaning, screen repair, or screen cleaning in Western New York, we've got answers to your most common questions—plus a few you didn’t even know to ask.

Common Questions FAQs

  • Most homes take 1–2 hours depending on size.

  • Nope! If we have access to the screens and you only need exterior work, you don’t need to be there.

  • We recommend a deep clean at least twice a year—spring and fall are ideal. If you have allergies, pets, or live near trees or construction, you might benefit from quarterly cleanings.

  • We use commercial-grade tools, eco-safe cleaners, and a proven streak-free method that leaves your windows sparkling. Most DIY jobs leave smudges, but we guarantee clarity every time.

  • Yes—especially if you have pets that love pushing against screens. These upgraded meshes last longer and provide better protection and durability.

  • We can often straighten minor bends, but for cracked or warped frames, we’ll recommend a replacement. We can build custom-fit screens on the spot if needed.

  • Wipe down the interior with a microfiber cloth monthly, avoid using paper towels (they streak!), and check for buildup around tracks. We provide a free care guide after service.